My husband & I would always have long discussions with people, in past years, about "hell", Jehovah's name, and on and on...
We did study, and truly wanted to "help people."
Me personally? in the last years that I went in service, I didn't think it was right to make people mad, so if something was upsetting, or getting that way, I would wish them a good day & leave. Perhaps I was on the verge of a fade. I did not want to make my life or anyone else's upset, and thought "love" would go a lot farther.
My husband would have long discussions with ministers, and they got along quite amicably. He respected their viewpoint. He valued "mildness & deep respect."
(1 Peter 3:15) 15 But sanctify the Christ as Lord in YOUR hearts, always ready to make a defense before everyone that demands of YOU a reason for the hope in YOU, but doing so together with a mild temper and deep respect.
Why can't the "organization" apply this scripture?
Instead, they call people names.... that is all the GB has to do: Call you a name, label you, & that will justify their actions.